Zucoin wallet safety

Use safer device practices

Anyone who can use an unlocked device can also try to use the apps and data on it. Use the available device locks, current software, and careful browsing habits to reduce this risk.

• Use a strong device passcode, password, or biometric lock.
  
  
• Install operating-system and browser security updates.
  
  
• Use the current wallet from wallet.zucoins.com.
  
  
• Do not open the wallet on a shared or untrusted device.
  
  
• Avoid unknown browser extensions and unexpected software.
  
  
• Lock the device or close the wallet when you are not using it.
  
  

Create a reliable backup and recovery plan

A backup is the normal recovery path when a device is lost, damaged, replaced, reset, or cleared. The backup contains sensitive wallet data, so recovery and privacy must be planned together.

• Create a backup before the wallet holds an important balance.
  
  
• Follow the wallet guidance about when to make a new backup.
  
  
• Keep protected backup copies away from the everyday device.
  
  
• Know the documented restore process before an emergency.
  
  
• Use the most recent valid backup when you restore a wallet.
  
  
• Never publish, email, or give a wallet backup to another person.
  
  

Know what you can share

A public wallet address and private wallet data have different purposes. Use the public address for transfers and verification. Keep the information that controls the wallet private.

• Share a public wallet address when another person must send Zucoin to you.
  
  
• A public wallet address does not give another person authority to sign a transfer from your wallet.
  
  
• Never share a private key, wallet backup, recovery information, or device access code.
  
  
• A correctly formatted public address does not prove the identity of its owner.
  
  
• Public wallet information is visible for network verification.
  
  

Review every transfer before you confirm it

During two-way confirmation, both participants cross-check the transfer. Compare the wallet details with what you agreed outside the wallet.

• Check the receiver address, Zucoin amount, message, price option, and expiry setting.
  
  
• Confirm a new or important receiver through a separate trusted contact method.
  
  
• Treat an unexpected transfer code, link, message, or notification as untrusted.
  
  
• Do not continue when the wallet details differ from the agreement.
  
  
• Read the final confirmation screen before you approve the transfer.
  
  

Prepare for device loss or suspected access

Prepare before a device is lost or stolen. A current backup, a device-location service, and a separate trusted device can reduce the time needed to respond.

• Enable the device lock and the available find, lock, or erase service.
  
  
• Keep a current wallet backup somewhere separate and protected.
  
  
• If an unlocked device is stolen, act quickly and follow the incident guide.
  
  
• Use a trusted replacement device for recovery actions.
  
  
• If you think wallet access was exposed, move the Zucoin to a new wallet on a carefully prepared device as soon as it is safe to do so.
  
  

More on this topic

• What happens if I lose my phone with Zucoin on it?
  
  
• What happens if my wallet backup is too old?
  
  
• What is included in a Zucoin wallet backup?
  
  
• How do I reset my Zucoin wallet?
  
  
• Which devices and browsers support the wallet?